Why files are retained
Source files and completed work may be retained while an order is assessed, translated, checked, delivered, corrected or disputed. Order and payment records may be retained separately for accounting, fraud prevention and legal obligations.
No public document directory
Customer uploads are stored outside the public website directory. A filename shown in an order does not create a public download address.
Deletion requests
You may request deletion of an uploaded document after the service is completed by emailing info@belizetranslation.online with the order reference. Identity or order ownership may need to be confirmed before deletion.
Exceptions
A file or associated record may be retained when reasonably required to complete the service, respond to a correction or dispute, prevent misuse, comply with law, preserve transaction evidence or establish and defend legal rights.
Minimise what you send
Upload only pages needed for the quote or service. If a receiving authority requires additional material, it can be supplied after the requirement is confirmed.